Question 1

What makes your soap different?

Accepted Answer

Our bars are handcrafted in micro-batches with high-quality plant oils and butters. Expect gentle cleansing, rich lather, and unique PNW-inspired scents. Each full-size bar is a minimum of 4 oz at cut, and slight variations in color or swirl are normal and should be expected for handmade products.

Question 2

Do you list full ingredients?

Accepted Answer

Yes. Every product page includes a full ingredient list. If you have sensitivities, please review carefully and reach out before purchasing.

Question 3

Are your soaps vegan/palm-free?

Accepted Answer

Many bars are vegan and our core base is palm-free. Check each product page for details on beeswax, milks, or other non-vegan ingredients.

Question 4

How do I make my bar last longer?

Accepted Answer

Let it dry between uses. A draining soap dish and keeping the bar out of the direct stream of water make a big difference.

Question 5

What’s the shelf life?

Accepted Answer

Best within 12 months for peak scent and lather. Store in a cool, dry place away from direct sunlight.

Question 6

Is it safe for sensitive skin?

Accepted Answer

Everyone’s skin is different. We recommend a patch test on a small area first. Discontinue use if irritation occurs and contact us with your experience so we can help suggest a gentler option.

Question 7

How does Spritz Before Sits work?

Accepted Answer

Shake well. Spray 3–5 times directly onto toilet water before you go. The essential oil blend helps trap odors below the surface. For external surfaces only; avoid eyes and do not ingest. Keep away from children and pets.

Question 8

What about Beard Nectar oil and Beard Balm?

Accepted Answer

Use a few drops of oil (or a pea-size amount of balm) and work through beard and skin. Start small; add more as needed. Full ingredients and scent notes are listed on each product page.

Question 9

When will my order ship?

Accepted Answer

In-stock items usually ship within 2–3 business days (Mon–Fri, Pacific Time). Made-to-order or restock items may need extra time. If a bar is curing, we’ll list the ready-to-ship date on the product page.

Question 10

Where do you ship?

Accepted Answer

We currently ship within the U.S. You’ll receive a tracking number as soon as your order goes out. Shipping and handling are paid by the customer.

Question 11

Can I send a gift?

Accepted Answer

Absolutely. Add a note at checkout and we’ll include a handwritten message and omit pricing.

Question 12

Do you offer wholesale or custom work?

Accepted Answer

Yes. We offer wholesale pricing with tiered discounts and light customizations/private label. Minimums typically start at 24 bars per scent, with a 2–4 week lead time. Email sales@sarcasticnarwhal.com with your business name, location, estimated quantities, and resale certificate to receive our line sheet and samples.

Question 13

Are your scents natural?

Accepted Answer

We use high-quality essential oils and/or skin-safe fragrance oils. Each product page specifies the scent type and any notable allergens.

Question 14

How can I contact you?

Accepted Answer

Email sales@sarcasticnarwhal.com or use our contact form. We reply within 1–2 business days (Mon–Fri, Pacific Time).

frequently asked questions

Frequently asked questions